Shipping policy

Thank you for shopping with us! Below is our shipping policy to help set clear expectations.

Processing Time

• All items are made to order.

• Please allow 2–5 business days for order processing before shipment.

Shipping Time

• United States: 3–7 business days after processing

• International: 7–21 business days after processing

(Shipping times are estimates and may vary.)

Shipping Rates

• Shipping costs are calculated at checkout based on your location and order size.

Tracking Information

• Once your order ships, you will receive a tracking number via email.

• Please allow 24–48 hours for tracking updates to appear.

Delays

• We are not responsible for delays caused by shipping carriers, customs, weather, or other factors outside our control.

Incorrect Address

• Please ensure your shipping address is correct at checkout.

• We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Missing Packages

• If your order is marked as delivered but cannot be found, please contact the shipping carrier directly.

• We are not responsible for packages lost after delivery confirmation.

Damaged Items

• If your order arrives damaged, please contact us within 7 days of delivery with photos so we can assist you.